Services
The work, before the runtime.
VZU Operator Services runs four divisions on the same runtime and the same audit trail — VZU Voice Agents, VZU Custom Software & Cloud, VZU Automation Services, VZU BPO. Plus the rest of the VZU services family: AI Pods, MailOps, AI Scribe. Each one starts with a real brief and ends with a working product.
The operator services line
Four divisions. One operator. One audit trail.
See the canonical hub →01 · Division
VZU Voice Agents
Sub-200ms p50 latency. Edge-deployed. CRM writeback via MCP. 14 languages. The Vega agent runs the conversation. The audit trail is the regulator's form.
/services/voice-agents →02 · Division
VZU Custom Software & Cloud
Six pillars. 1,500+ technologists. 12 campuses. CMMi Level 3. 25+ years. Custom software, product engineering, cloud & DevOps, QA, data, and security.
/services/custom-software →03 · Division
VZU Automation Services
Five surfaces. Business process, workflow orchestration, document, data pipeline, and integration automation. AI agents do the work. The operator sets the rules.
/services/automation-services →04 · Division
VZU BPO
Global business process outsourcing. Specialized teams, dedicated talent, and process optimization for operators who refuse to scale on overhead.
/services/operator-services/ →The VZU services family
Three more services, on the same runtime.
VZU Service
VZU AI Pods
Eleven specialized pods. Product, Developer, Tester, DevOps, Architect, Marketing, Sales, Support, Operations, Finance, HR. Token-based metered capacity. Human supervisor in the loop.
services/ai-pods/ →VZU Service
VZU MailOps
Email-as-operations-layer. AI reads inbound email, classifies intent, extracts data, routes the work, executes the task. The inbox stops being a queue and becomes an engine.
services/mailops/ →VZU Service
VZU AI Scribe
Ambient clinical documentation. Records the patient–provider conversation, generates a structured clinical note, integrates with the EHR. On-prem deployment available.
services/ai-scribe/ →How a VZU service engagement works
Three steps to a working product.
Brief.
A 30-minute call. You describe the work, the operator, the constraint, and the outcome at 90 days. We say yes or no. If yes, we give you a fixed fee for the pilot.
Build.
We build the service on the VZU runtime. The pilot ships in 2-4 weeks. You review it with real data. You decide whether to scale.
Run.
When the pilot works, you run it. We handle the on-call. The audit trail is yours. The RBAC is yours. The runtime is yours.
Industry playbooks
Twelve industries. Years of work in each.
See the full industry catalog →The VZU Automation Services line covers twelve industries. Each industry has a playbook built from real deployments. Every metric is from a real customer win — financial services, insurance, healthcare, manufacturing, real estate, retail, telecommunications, government, media, transportation, construction, nonprofit. The brief is the contract. The work is the work. The audit trail is the regulator's form.
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Financial Services
90%+ accuracy · 40% lower storage
Read the playbook → -
Insurance
45% MTTR reduction
Read the playbook → -
Healthcare
HIPAA-aware · 45% MTTR
Read the playbook → -
Manufacturing
30% lower stockouts
Read the playbook → -
Real Estate
$1B+ unlocked
Read the playbook → -
Retail
$35M trade spend
Read the playbook → -
Telecom
$150M savings
Read the playbook → -
Government
AST · FedRAMP-aligned
Read the playbook → -
Media / News
NZZ · 95%+ accuracy
Read the playbook →
Get started
Brief the VZU team on a real problem.
Tell us what you're trying to automate. We'll tell you whether a service is the right shape, and what the pilot would cost.